Review( 2230 ) : 26 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2225 ) : 27 / 348
Staff Provider Facility it self Waiting Time Fees
Staff are kind & courteous and my pets have gotten their needs taken care of each time. I do like the staff profiles and personalization that is being made with pics and fun animal signs to make it feel more warm and welcoming. Feedback: 1. Would like to see the rooms fully enclosed and sturdier doors. Very distracting to listen to other room conversations on top of listening to very sensitive information. I would imagine this would be extremely hard for some pet owners knowing that everyone is listening. 2. While I know the goal is to be warm and friendly, staff calling pet owners “sweetie, honey, and other terms of endearment is almost patronizing. Calling someone by their name is best practice and more professional. 3. Since the rooms aren’t fully enclosed, staff need to recognize how their voices carry throughout the space. I was there while one staff member was talking so loudly in another room, I couldn’t hear my own vet tech. 4. I’ve met Dr Roberts on numerous occasions due to bringing a few of my animals there and every time she introduces herself. I know she is just doing her job to make us aware of who she is, but maybe a take a look at our chart first…that way she can get some idea of a return pet owner versus brand new? Just my 4 cents…no deal breakers, but hope this helps to provide solid feedback for an even better vet office!
Review( 2223 ) : 28 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2222 ) : 29 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2220 ) : 30 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2217 ) : 31 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2213 ) : 32 / 348
Staff Provider Facility it self Waiting Time Fees
The entire staff is kind and very caring! They take time with our pups whether it be a check up or an illness! I would highly recommend them!
Review( 2211 ) : 33 / 348
Staff Provider Facility it self Waiting Time Fees
Very kind doctor and staff to both myself and my dog. The doctor was very thorough and competent.
Review( 2209 ) : 34 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2206 ) : 35 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2204 ) : 36 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2200 ) : 37 / 348
Staff Provider Facility it self Waiting Time Fees
The vet tech was exceptional…she treated Emma like her own.
Review( 2197 ) : 38 / 348
Staff Provider Facility it self Waiting Time Fees
Very nice and courteous staff they interacted very well with my pet and will look forward to coming again.
Review( 2195 ) : 39 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2194 ) : 40 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2190 ) : 41 / 348
Staff Provider Facility it self Waiting Time Fees
Staff are very friendly and helpful. Doctor Roberts is a great Vet.. she has helped my cat a few times and was very satisfied with her services!! Thank you ValuVet!!
Review( 2183 ) : 42 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2182 ) : 43 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2179 ) : 44 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2178 ) : 45 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 2176 ) : 46 / 348
Staff Provider Facility it self Waiting Time Fees
Very nice friendly staff.
Review( 2175 ) : 47 / 348
Staff Provider Facility it self Waiting Time Fees
Very gentle and kind towards me and my dog.
Review( 2173 ) : 48 / 348
Staff Provider Facility it self Waiting Time Fees
I had my dog seen for a UTI. We had a urine test done and got her an antibiotic. They wanted a follow up to make sure the antibiotic worked. I was told I could not just bring a urine sample to have it rechecked and that I would have to bring my pet back in with me and pay for another visit. I completely understand paying for another urine test, but there is no reason that they needed to see her again. There really wasn’t anything for them to physically see and I had already paid for a visit for the UTI. I did not think that this was right. I was completely fine with paying for another urine test, but I did not want to have to drag my pet back in and pay for another visit for the same reason I had just paid for one. Other than this, we liked the staff and later appointment times that were available, but I don’t know if we will be back. I want to go to and support places that I feel are being fair and not pushing for ways to charge more. I can understand having to bring her the first time, and not being able to receive meds without her being seen and an up-to-date patient, but the second appt (which I cancelled) made no sense. She literally just needed her urine retested. I would recommend relooking at this process. Thanks!
Review( 2172 ) : 49 / 348
Staff Provider Facility it self Waiting Time Fees
I love Doc. Robert s and her staff.
Review( 2171 ) : 50 / 348
Staff Provider Facility it self Waiting Time Fees
We just moved to Granville. Glad I found a new Vet that I really like and reasonable.