Review( 10 ) : 1 / 141
Staff Provider Facility it self Waiting Time Fees
tech was rude and judged on every decision I make for my cat
Review( 101 ) : 2 / 141
Staff Provider Facility it self Waiting Time Fees
The prices for office visit was different than the website. They never let me know what the prices would be, so it was a surprise when I was paying.
Review( 103 ) : 3 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 108 ) : 4 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 109 ) : 5 / 141
Staff Provider Facility it self Waiting Time Fees
We had an appointment for 11:15am. Had to wait in the small and crowded, extremely smelly (poop smell) waiting room with our nervous dog for 45 minutes before getting into a room. Then another 30 minutes in the room waiting for a vet tech. Original tech that came in was new and we had to repeat everything when the 2nd tech came back with the original tech (trainee). We FINALLY got out of there at 2pm from being there since 11am. This is absolutely unacceptable. I will be finding another vet to work with because this happens EVERY time I have an appointment. The excuse we re running behind is no longer valid after this occurring 3 separate times. If this happens then make the appointment windows bigger. It is that simple. And when we left for billing there was a charge that was on the bill for something that was not performed. Then the trainee vet tech made sure a fecal test was placed on the bill and told us no news is good news when I asked for the results. Really? Just tell me everything was clear. And you couldn t have let a fecal test go since we waited for over an hour for an APPOINTMENT. Unacceptable. See form of discount or give and take in that situation should occur.
Review( 11 ) : 6 / 141
Staff Provider Facility it self Waiting Time Fees
We were in for our dogs proheart injection. The whole office staff has changed since our last visit. Normally they would give an estimate of services before they do them.This time that was not the case. We weren t even put in a room this time they just came out, got our dog said we will take him to the back to give his injection. I ask to also have his nails trimmed and the tech shook her head yes. I wanted to get the 1 year injection, but was kind of threw for a loop not being housed like normal and looking at our estimate before the services and I completely forgot. Also I heard my dog yelping from the waiting room, because they were trying to clip his nails. I got up to find out what was going on and the tech was coming down the hall and said the nails are not happening and said they wanted to give him some kind of sedative and reschedule in a week to get his nails clipped. I said no1 I will take him to the groomers. She said well we did give him his proheart. I then asked for his bravecto and we checked out. It was such an odd visit!
Review( 110 ) : 7 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 112 ) : 8 / 141
Staff Provider Facility it self Waiting Time Fees
Happy with how appointment went. Cared for my pet. Wait was minimal in waiting area and in the room. My pet is doing much better now. Liked that they were up front with me on what the prices were.
Review( 113 ) : 9 / 141
Staff Provider Facility it self Waiting Time Fees
I was charged $160 for a $16 medication - the clinic did not show me my bill before checkout and would not second-check it until the next day, when they agreed it was wrong but refused to give me a refund. Clinic credit is not a satisfactory fix for their own mistake. ):
Review( 115 ) : 10 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 123 ) : 11 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 128 ) : 12 / 141
Staff Provider Facility it self Waiting Time Fees
The vet was able to properly diagnose something that is not common in cats and I was able to follow up with another vet to confirm the diagnoses and will need to see a specialist.
Review( 13 ) : 13 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 132 ) : 14 / 141
Staff Provider Facility it self Waiting Time Fees
Awesome experience!
Review( 133 ) : 15 / 141
Staff Provider Facility it self Waiting Time Fees
Great staff
Review( 134 ) : 16 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 136 ) : 17 / 141
Staff Provider Facility it self Waiting Time Fees
I really like going to you guys. The staff is always nice to me and our dog. The wait time is always reasonable. I have recommended you guys to several of our friends with pets and will continue to.
Review( 145 ) : 18 / 141
Staff Provider Facility it self Waiting Time Fees
I and my pets of course have been treated exceptionally well. I love the staff and how caring they are. I always let people know about the outstanding service here.
Review( 149 ) : 19 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 15 ) : 20 / 141
Staff Provider Facility it self Waiting Time Fees
Am very happy with the service I get from you guys
Review( 152 ) : 21 / 141
Staff Provider Facility it self Waiting Time Fees
I love how they take time with Toby and they listen. I have 10th old everyone about them.
Review( 153 ) : 22 / 141
Staff Provider Facility it self Waiting Time Fees
Very friendly an went out of there way to help! An cost was very good!
Review( 154 ) : 23 / 141
Staff Provider Facility it self Waiting Time Fees
Review( 155 ) : 24 / 141
Staff Provider Facility it self Waiting Time Fees
Always 5?????????? service.
Review( 158 ) : 25 / 141
Staff Provider Facility it self Waiting Time Fees
It was awesome, they dis such a great job with Bean and Coty!